Frequently Asked Questions

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on the shipping method (air, sea or land) as well as the product’s weight & volume. Different shipping companies have different rates, so it’s best to check and compare which is the most affordable and economical for your specific location. We offer reliable & Free or “Reasonable Rates” shipping on all our items. If you have any questions about shipping costs that are not covered on our website please contact us directly.

Are there any additional fees?

No, we don’t charge any additional fees, everything will be calculated for you at check-out, HOWEVER, you need to be aware that depending on your order the items you purchased may be fulfilled and shipped to you from the US, Europe or China.

Example: If you live in let’s say Los Angeles and your item is shipped from let’s say Spain!
This may (or may not) incur some additional customs duties/clearing or admin fees as per your country’s customs regulations (in this example: California, USA)
We are not responsible to cover these fees and we have no accurate method to calculate them as they vary by Country and State (like in the USA)
Those fees – as the case may be –  were not included in the price you paid, the buyer is solely responsible for their customs fees or taxes as per their location (where the order will be delivered)
– Having said that! There is absolutely nothing to worry about, in most (almost ALL) cases, those fees are calculated as a small percentage from the item’s cost and the shipping company or postal service like USPS automatically handles the paperwork & clearance on your behalf then collects this small fee from you on delivery.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

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